1. How do I make a return for exchange or refund?
Please view our Return Policy page for more information.
Within 30 days after the purchase date you can mail your return to the address below. Please note that all returns are shipped at the buyers expense and the return will be for the purchase amount less shipping and handling.Please be aware that after the 30 days period of when you receive your order we will not be able to accept any returns whatsoever.
Attn: Returns Center
382 N. Lemon Ave. #401
Walnut, CA 91789
2. How much for Shipping and Handling?
Please view our Shipping Policy page for more information.
3. I don't see an "Add to Cart" button with the item, why?
If you do not see the "Add to Cart" button with the item, the item is temporarily unavailable. Please check back later.
4. I have problem viewing the shopping cart. What can I do?
Please clear your cookies, close your web browser, and restart your web browser again. To clear your cookies in Internet Explorer, select "Tools" from the top menu bar, then select "Internet Options," then click the button that says "Delete Cookies." Then click "OK" to add items to cart again.
5. What are the different shipping options?
Please view our Shipping Policy page for more information.
6. Do you accept money orders/checks/cash payments?
We apologize at this time we do not accept money orders/ checks or cash payments. Please use our secure checkout to process your payment.
7.When should I expect my order to arrive? How do I track my order?
Over 95% of our orders are processed and shipped within 1-3 business days, provided that all necessary shipping information for shipment is properly filled out. Orders will be shipped via DHL or UPS.
When your order is shipped, an shipment confirmation email will be send to you including tracking info for your order. Transit time will usually be 5 to 10 business days but not guaranteed, depending on your location. Please note that tracking is unavailable for international shipment.
8. What are your Security and Privacy Policies?
This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but may
only use this information in the aggregate. If you accessed this store through
Yahoo! Shopping, Yahoo! also automatically collects information about your
shopping experience. Please see the Yahoo!
Privacy Policy for more information about how Yahoo! uses this information.
Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here
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