Welcome to Cellbatt!

You are able to return the item within 30 days from the date you receive the item.

If the item is damaged or defective, we will provide a pre-paid postage label for you to return the item (if necessary) and send a replacement/exchange item for same price/ or issue a refund at no extra cost to you.

If you decide that you no longer need the product, ordered the incorrect one, or did not suit your needs, we can take it back for a refund, but the buyer is responsible for the return shipping costs.

Refund process can take between 7-10 business days to process once the item has been received. It will be refunded back to the same PayPal account or credit card that was used during the check-out. Please send us an eBay message to us to obtain a RMA # (Return Merchant Authorization #). This number must be written on the outside of your package, otherwise the package will be refused.

**All unauthorized returns will be returned to sender.

 

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